World to Build - Contact Us

Contact Us

How Can We Help?

We value player feedback and input. Our goal is to ensure every player is satisfied. Whether you have a question about a feature, or are having trouble with your account, our team is here to ensure we get you going again.

General Help

  • For information about features, guidelines, how-to tutorials and more, visit our Help Desk. (Registered players only): If you have further questions about website, game, builder, or editor features, please post on our Community Forum - Help page.
  • If you are still having trouble, please contact our support team by email at
  • Billing/Payments

  • If you have a question about a transaction, want to update your billing information, request a receipt, or any other concern, contact our support team by email at Please note: If your request is pertaining to a transaction attached to a player account, please email us from the most recent email address associated with the payment or transaction.
  • Moderation

  • If your player account was suspended and you would like more information or you would like to appeal the suspension, contact
  • Jobs/Applications

  • Looking to join our team and make World to Build the next big sandbox game? Click here to view available positions.
  • Have a question about a job application? Send us an email to
  • Legal Matters

  • If you are a copyright holder or owner, or the agent of a copyright holder or owner and believe that content on World to Build infringes on your copyrights, you may submit a DMCA notification pursuant to the Digital Millennium Copyright Act by mail at ATTN: Legal Department, PO Box 201, Holly Springs, NC 27540.
  • Additionally, we request any legal notices or requests to be sent by mail to the above address. Our company will act fast to comply with all legal requests and notices.