World to Build - Contact Us

Contact Us

How Can We Help?

We value player feedback and input. Our goal is to ensure every player is satisfied. Whether you have a question about a feature, or are having trouble with your account, our team is here to ensure we get you going again.

General Help

For information about features, guidelines, how-to tutorials and more, visit our Help Desk. (Registered players only): If you have further questions about website, game, builder, or editor features, please post on our Community Forum - Help page.

If you are still having trouble, please contact our support team by email at help@worldtobuild.com.

Billing/Payments

If you have a question about a transaction, want to update your billing information, request a receipt, or any other concern, contact our support team by email at help@worldtobuild.com. Please note: If your request is pertaining to a transaction attached to a player account, please email us from the most recent email address associated with the payment or transaction.

Moderation

If your player account was suspended and you would like more information or you would like to appeal the suspension, contact help@worldtobuild.com.

Jobs/Applications

Looking to join our team and make World to Build the next big sandbox game? Click here to view available positions.

Have a question about a job application? Send us an email to corp@worldtobuild.com.

Legal Matters

If you are a copyright holder or owner, or the agent of a copyright holder or owner and believe that content on World to Build infringes on your copyrights, you may submit a DMCA notification pursuant to the Digital Millennium Copyright Act by mail at ATTN: Legal Department, PO Box 201, Holly Springs, NC 27540.

Additionally, we request any legal notices or requests to be sent by mail to the above address. Our company will act fast to comply with all legal requests and notices.